Shareholder FAQ

Shareholders Questions Answered

Shareholder FAQ2019-02-27T12:11:27+08:00
Q: When can I get the price?2021-04-29T11:36:08+08:00

A: We usually quote within 24 hours after we get your inquiry. If it is very urgent, please call us or tell us in email including quantity, specification and other details so that we can give priority to your inquiry.

Q: How Can I get samples to check the quality?2021-04-29T11:38:57+08:00

A: If you need some blank samples, you can get them free of charge, as long as you pay the express fee.

     If you need printed or custom size samples, mould and sample fee should be paid 100% first. But it can be subtracted from the order when qty/style is up to 10,000,000pcs. *You can use your own express account or prepay us if you do not have an account.

Q: How long can I expect to get the samples?2021-04-29T11:39:42+08:00

A: After you pay the sample charge and send us confirmed files, the samples will be ready for delivery in 7 -15 working days based on our existing mould . If not, it will take about 20days to make new mould.The samples will be sent out via express 3-5 workdays.

Q: What about the lead time for mass production?2021-04-29T11:40:54+08:00

A:It depends on the order quantity and the season you place the order. Generally speaking, it will be 25-30 working days after sample approval. We suggest that you may start inquiry two months before the date you would like to get the products at your country.

Q: What is the terms of payment?2021-04-29T11:48:34+08:00

A: EXW, FOB, CFR, CIF, trade assurance order, etc.